Terms & Conditions

Last updated October 26, 2026

These terms are between Dacal Enterprises LLC, doing business as Brimmd Solutions ("Brimmd", "we") and the business that signs up for Lead Capture ("you"). We wrote them in plain English. A signed scope or order for your business can add details; if it conflicts with this page, the signed document controls.

1. What Lead Capture is

Lead Capture helps your business respond to missed phone calls and texts, follow up with the people who contacted you, and keep a record of what happened. The base service covers phone and SMS. Other lead sources can be added separately in writing.

2. Price, free trial and usage

Lead Capture is $79 per month, month to month, after a 30-day free trial. There is no setup fee and no long-term contract. You add a card when you sign up; nothing is charged during the trial. On the day the trial ends your card is charged $79, and again every month until you cancel. We show the exact date before you pay.

Usage is paid from a prepaid balance that starts with $10 free: 25 cents per minute of calls the assistant answers (billed by the second), 4 cents per text sent and 4 cents per form or email lead. During the free trial nothing refills: the $10 is the trial balance, and when it runs out calls ring your own phone until you start your plan. You can start it early from Billing, which ends the trial and charges your first $79 that day. Once your plan has started, when the balance drops under $5 your card is charged $20 to refill it, at most three times in a day. You can change the refill amount or turn refills off in Billing. We never see your card number; payments are handled by Stripe.

Businesses that signed a separate written order with us before October 25, 2026 keep the price and terms in that order.

3. You are the sender of your texts

Texts go out under your business name, to your customers. By default they are sent automatically right after a call or message; you can switch to approving each text first in Settings at any time. You are responsible for having the right to contact those people, and for the content of your messages. You agree to:

• use the service only to contact people who called or texted your business, or who agreed to hear from you;
• not use it for unrelated marketing, purchased lists or anyone who has opted out;
• tell us about any person or number that must never be texted;
• complete carrier registration for your number (including accurate business details) and cooperate if a carrier or messaging provider asks questions.

We honor STOP and similar opt-out requests, and we may pause or suspend messaging if carriers or providers act against your number or if we reasonably believe messages are not lawful. More on text messaging is on our SMS page.

4. AI assistant and call recording

Calls to your number may be answered by an AI assistant, and calls may be recorded and transcribed. The greeting must tell callers that they are speaking with an AI, that the call may be recorded and how to reach a person, and you agree to approve a greeting that does. You confirm that you have the right to record calls to your business and you authorize us to use the assistant and recording on your behalf. Some states require every person on a call to consent to recording; you are responsible for the greeting you approve. The assistant can make mistakes. It is not for emergencies and cannot reach emergency services; do not rely on it for urgent or safety matters.

You choose whether a person reviews texts before they are sent. Unless you tell us otherwise, a person at your business or at Brimmd reviews drafts first.

5. Your data stays yours

You own your accounts, customer information, recordings, transcripts and message history. We use them only to provide the service to you. We keep call recordings, transcripts and message content for 90 days by default (see our Privacy page), and on request we will return or delete your data when you leave, except records the law requires us to keep. Clients can ask us for a current list of the providers that handle their customers' information.

6. Our service and know-how

The software, the assistant's setup and instructions, scripts, message templates, workflows, settings and documentation that make up Lead Capture belong to Brimmd and are confidential. While your subscription is active you may use the service for your own business; no ownership passes to you. You agree not to copy, resell or share any of it, reverse engineer the service, try to get the assistant to reveal its instructions or setup, or use the service or anything you learn from it to build or offer a similar service. Your own data stays yours (section 5). If you send us suggestions, we may use them freely.

7. Acceptable use and your account

Use the service only for your own business and only lawfully: no spam, purchased lists, harassment, emergency use, or attempts to break, overload or probe the service. Keep the Google account you sign in with secure; activity on it counts as yours. We may suspend the service for misuse, a security risk or unpaid charges. While it is suspended, calls ring your own phone instead of the assistant.

8. No guarantees

We work to run the service carefully, but we do not guarantee any level of leads, bookings, sales, revenue or response time, or that the service will be uninterrupted or error-free. Phone, text and AI providers can have outages or change their rules, and carriers can block messages. Examples and numbers on our website are illustrations, not promises.

9. Cancelling

You can cancel at any time from the Billing page in your dashboard, or by emailing victor@brimmd.com. If you cancel during the free trial, you are not charged. Otherwise cancellation takes effect at the end of the current billing month, and you will not be charged again. We may end the service if you break these terms or the law, or if a provider requires it.

10. Liability

To the extent the law allows, Brimmd is not liable for indirect or lost-profit damages, and our total liability for any claim is limited to the amount you paid us in the three months before the claim. You agree to cover claims and penalties that result from your messages, your contact lists or your lack of consent from the people you ask us to contact. Nothing here limits liability that cannot be limited by law.

11. Other

These terms are governed by Florida law, and disputes belong in the state or federal courts in Miami-Dade County, Florida. We may update these terms; we will tell you before a change that affects you takes effect. Neither side is responsible for delays caused by events outside its reasonable control, such as provider or carrier outages. If part of these terms cannot be enforced, the rest still applies. You may not transfer your account without our written agreement. These terms, together with any signed order, are the whole agreement between us.

SMS Terms

Dacal Enterprises LLC, doing business as Brimmd Solutions ("Brimmd") sends text messages on its own behalf and, through our software, on behalf of the home-service businesses we serve. By giving your number and agreeing to texts (for example, saying yes when our phone assistant asks whether it may text you, or checking the consent box on a form), you agree to receive text messages about your request, such as replies to a missed call, confirmations and appointment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent is not a condition of buying anything. Carriers are not liable for delayed or undelivered messages. Contact: victor@brimmd.com. See our Privacy Policy and SMS page.

Contact

Dacal Enterprises LLC, doing business as Brimmd Solutions, 1000 Brickell Ave, Suite 715, Miami, FL
victor@brimmd.com